Customer Care

Shipping
We ship via UPS insured and offer several shipping options: Standard (ground), 2nd Day Air and Overnight Next Day Air (which does not include Saturday delivery). We are unable to deliver to P.O. Boxes. Our goal is to process your order within 24 hours. Orders placed after 4 pm EST will be processed and shipped the following business day. We only ship Monday through Friday. Delivery charges are as follows:

Continental United States
Ground	$11
Second Day Air	$21
Overnight Next Day Air	$33
Standard to Alaska & Hawaii	$39
Saturday Overnight	$45

APO shipments
All APO shipments will be shipped via USPS Priority at a flat rate of $21.

Ground shipping schedule
This chart provides estimated transit time for ground shipping throughout the United States.



International Orders & Shipping
We accept international orders and ship internationally via UPS Expedited. American Express is the card of choice for international orders. While Visa and Master Card are accepted, copies of a valid photo ID and the front and back of the credit card used will be required sent via email. The shipping and billing address must be identical to each other. Should you have any questions concerning an international order, please feel free to contact us via email at info@shoptwigs.com, or over the phone at 888-409-9100.